AUTOCIA
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Dialer, CTC & Outbound

Your agents talk. The dialling looks after itself.

Boost sales productivity with CloudShope AutoDialer Software. Automate outbound calls, simplify click-to-call, improve agent efficiency, and connect faster with leads.

Start for free View pricing
  • 7-day free trial
  • No credit card required
  • Help from the AUTOCIA team

At a glance

An outbound dialer with predictive, progressive and preview modes, click-to-call from any contact record, agent availability and wrap-up tracking, and per-campaign reporting on connect rate, talk time and disposition.

  • Predictive, progressive and preview
  • Real-time agent transfer
  • Agent availability and wrap-up

Use cases

What they share

An outbound dialer with predictive, progressive and preview modes, click-to-call from any contact record, agent availability and wrap-up tracking, and per-campaign reporting on connect rate, talk time and disposition.

  1. 01

    One list, many agents

    The campaign feeds whoever is free.

  2. 02

    No manual dialling

    Agents spend their time in conversations.

  3. 03

    Every outcome recorded

    Disposition and recording on the contact.

  4. 04

    Live and historic reporting

    What is happening now, and what happened last week.

Channels

Two channels, kept separate

They share a contact list and an account, but they are different products with different rules — here is each one on its own.

Auto Dialer

Seats for the agents who take the calls. The dialer works the list ahead of them so there is no gap between one conversation and the next.

What you get

  • Predictive diallingDial ahead of agent availability on outbound campaigns.
  • Preview and progressive modesAgent sees the record before the call connects.
  • Agent status managementBreak, wrap-up and availability tracking.
  • Campaign reportingConnect rate, talk time and dispositions per campaign.

  • Sales outreach

    Work a lead list without manual dialling.

  • Collections

    Reminder campaigns with automatic agent handover.

  • Renewals

    Reach customers before their licence lapses.

Click to Call & Outbound CTC

One click on a contact places the call — from the CRM, from a report, or from your own app through the API. Nothing is dialled by hand.

What you get

  • Click-to-call from any recordNo number typed, no number mistyped.
  • Outbound CTC APIPlace and bridge calls from your own systems.
  • Call recordingStored against the customer record, not a separate silo.
  • Written back to the CRMEvery call lands on the contact it belongs to.

  • Call from the CRM

    Ring a contact straight from the record you are reading.

  • Call from your own app

    Place the call over the API and let us bridge it.

  • Call back a web enquiry

    Connect a form submission to an agent immediately.

Features

AutoDialer Software & Outbound Click to Call | CloudShope features

Everything included on every paid plan unless noted.

  • Predictive, progressive and preview

    Three dialling modes, chosen per campaign.

  • Real-time agent transfer

    Move a live call to another agent without dropping it.

  • Agent availability and wrap-up

    Break, wrap-up and status tracking per agent.

  • Call recording

    Stored against the customer record.

  • Campaign scheduling

    Queue a campaign for a chosen date and time.

  • APIs and webhooks

    Start a campaign from your systems, and hear back when a call ends.

How it works

Live on AutoDialer Software & Outbound Click to Call | CloudShope in three steps

  1. Step 1

    Create your account

    Sign up with AUTOCIA in a couple of minutes and verify your number and email.

  2. Step 2

    Turn on AutoDialer Software & Outbound Click to Call | CloudShope

    Start the free trial, then pick the plan or credits that fit — only what you need.

  3. Step 3

    Go live

    Your team starts working from one place, with reports on every conversation.

Pricing

AutoDialer Software & Outbound Click to Call | CloudShope pricing

Start free, then pay monthly for what you keep. Prepay several months in one order if that suits you better. All prices exclude GST.

Free trial

Dialer, CTC & Outbound

Dialer Licence

Try Dialer Licence free for 7 days. No card required.

  • Full access for the trial period
  • After ₹2,000/month + GST
Start free trial
Build your own

Build your dialer

A licence per agent, a number to dial from, and credits for the calls — in any combination. Everything is billed together in a single order.

  • Dialer Licence
    ₹2,000/month
  • Manual Licence
    ₹2,000/month
  • Pick quantities on the next screen. GST is added and shown before you pay.
Buy now

How payment works

  1. Pick a planChoose what you need and confirm your details. GST is calculated from your registered state.
  2. Pay securelyPay through Razorpay — UPI, cards, net banking or wallets. AUTOCIA never sees your card details.
  3. You're liveYour account is activated automatically once payment is confirmed, and your GST invoice is issued.

FAQ

Questions, answered

Can't find what you're looking for? Talk to our team.

How does the free trial work?

Every service has its own independent 7-day trial with trial credits included. Starting a trial on one service does not use up your trial on another. No card is required.

What is the account activation charge?

A one-time charge covering number provisioning, DLT and account setup on the service you buy. It is billed once per service, on your first purchase of it, and appears as a separate line on your GST invoice.

How do I pay?

Payments are processed by Razorpay — UPI, cards, net banking and wallets. CloudShope never sees or stores your card details. A GST invoice is issued automatically once payment is confirmed.

Is GST included in these prices?

No. Prices are exclusive of GST, which is added at checkout at the applicable rate and split as CGST + SGST or IGST based on your registered state.

Try AutoDialer Software & Outbound Click to Call | CloudShope free for 7 days

Every service has its own independent trial. No credit card required.

Start for free Contact sales