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Voice Calls & DID

Record it once. Every one of them hears it.

Record the message, upload the numbers, press send. A pre-recorded voice call reaches your whole list — from a caller ID they recognise, in the language they speak.

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  • 7-day free trial
  • No credit card required
  • Help from the AUTOCIA team

At a glance

Pre-recorded and text-to-speech voice broadcasts to mobile and landline numbers, sent from a reserved caller ID or DID. Schedule a campaign for a future date, transfer an interested listener to a live agent, and read the outcome of every number in the list.

  • Outbound IVR with agent transfer
  • Smart voice call
  • Extension-based voice call

Use cases

What they share

Pre-recorded and text-to-speech voice broadcasts to mobile and landline numbers, sent from a reserved caller ID or DID. Schedule a campaign for a future date, transfer an interested listener to a live agent, and read the outcome of every number in the list.

  1. 01

    Market research

    Collect demographics, attitudes and preferences without a call centre.

  2. 02

    Customer service

    Proactive notices before the customer has to ring you.

  3. 03

    Advertising and marketing

    Reach a wide audience in one broadcast.

  4. 04

    Feedback and surveys

    Gather keypress responses and report on them.

Channels

Two channels, kept separate

They share a contact list and an account, but they are different products with different rules — here is each one on its own.

Bulk Voice Call

The broadcast itself. Upload a wav or mp3 clip and a list of numbers, and the calls go out from your panel — no dialling, no agents needed to place them.

What you get

  • Automated callsRecorded voice interaction with no human placing the call.
  • wav and mp3 clipsUpload the audio you already have, in either format.
  • Scheduling and reschedulingSet a future date and time, and move it if plans change.
  • Wait for voiceHold the message until the person actually speaks, so it is not played to a ringtone.
  • Answered and transactional routingSeparate handling for answered calls and transactional sends.

  • Order and renewal reminders

    Prompt a reorder before the customer runs out.

  • Political campaigns

    Broadcast to a constituency, with volunteer messaging and ballot notices.

  • Educational notices

    Route changes, meeting calls and surveys to parents and staff.

  • Financial services

    Payment, statement and policy reminders at scale.

Text to Speech

No studio, no re-recording. Type the message and it is spoken — useful when the wording changes per campaign, or per recipient.

What you get

  • Typed input, spoken outputThe text you enter is converted to speech automatically.
  • Mix with recorded clipsUse a recorded intro and a spoken variable section.

  • Message changes often

    Edit the text instead of booking a recording.

  • Personalised broadcasts

    A name, an amount or a date that differs per number.

  • Multiple languages

    One campaign, more than one spoken language.

Features

Bulk Voice Calls & DID | CloudShope features

Everything included on every paid plan unless noted.

  • Outbound IVR with agent transfer

    Broadcast a message and connect an interested listener to a live agent.

  • Smart voice call

    A call queue that connects customers to whichever agent is free.

  • Extension-based voice call

    Share a few lines among many staff.

  • Simple voice call

    The plain broadcast, when nothing more is needed.

  • On-extension SMS

    Alert an agent by SMS when a call is missed or unanswered.

  • On-extension WhatsApp

    The same alert on WhatsApp instead.

  • On-answered SMS

    Notify the agent when the customer does pick up.

  • On-extension lead

    A keypress during the broadcast creates a lead.

  • Call back

    Ring back a caller you missed, automatically.

  • Voice and campaign APIs

    Place calls and schedule campaigns from your own systems.

  • Per-number reporting

    Answered, unanswered and keypress outcome on every number in the list.

  • CRM write-back

    Every call lands on the contact it belongs to.

How it works

Live on Bulk Voice Calls & DID | CloudShope in three steps

  1. Step 1

    Create your account

    Sign up with AUTOCIA in a couple of minutes and verify your number and email.

  2. Step 2

    Turn on Bulk Voice Calls & DID | CloudShope

    Start the free trial, then pick the plan or credits that fit — only what you need.

  3. Step 3

    Go live

    Your team starts working from one place, with reports on every conversation.

Pricing

Bulk Voice Calls & DID | CloudShope pricing

Start free, then pay monthly for what you keep. Prepay several months in one order if that suits you better. All prices exclude GST.

Free trial

Voice call

Try Bulk Voice Call Trial free for 7 days. No card required.

  • For a DID, contact our sales team.
  • Full access for the trial period
  • After the trial, price on request.
Start free trial
Build your own

Build your voice setup

Take a DID for as many months as you need, add Truecaller verification, and top up only the alerts you actually send. Everything is billed together in one order.

  • Voice call plan
    ₹1,000/month
  • Pick quantities on the next screen. GST is added and shown before you pay.
Buy now

Add-on

Truecaller Verified

Your business name on the call instead of an unknown number. Register a number you already have and we submit it to Truecaller for you.

  • Your business name shows on the recipient's handset
  • Works on a number you already own — no new number needed
  • No monthly or yearly subscription: you buy Truecaller credits
  • Track every request, and why one was declined, from your dashboard

How it is charged

₹1per credit, ex-GST

  1. 1Buy creditsTop up your Truecaller balance. There is no recurring plan to keep.
  2. 2Register a numberWe submit your business to Truecaller. They review and decide.
  3. 3Credits spend per callOnce approved, each call on that number costs Truecaller credits.
Buy Truecaller Verified

Truecaller reviews every registration and decides. Approval is not immediate and is not guaranteed.

How payment works

  1. Pick a planChoose what you need and confirm your details. GST is calculated from your registered state.
  2. Pay securelyPay through Razorpay — UPI, cards, net banking or wallets. AUTOCIA never sees your card details.
  3. You're liveYour account is activated automatically once payment is confirmed, and your GST invoice is issued.

FAQ

Questions, answered

Can't find what you're looking for? Talk to our team.

What is a voice broadcast?

A pre-recorded message sent to customers by telephone. It is a simple and effective way to reach a large number of people quickly — you record once, upload the list, and the calls go out from your panel.

What audio formats can I broadcast?

wav and mp3. You can also skip the recording entirely and type the message instead — text to speech converts it for you, which is the easier option when the wording changes between campaigns.

Can I schedule a campaign to start later?

Yes. Set a date and time when you create the campaign and it is queued until then; a campaign scheduled for the future is not dialled immediately. You can reschedule it before it starts.

What is the difference between a reserved caller ID and a DID?

A reserved caller ID is the number your broadcasts go out from, so recipients see a number they recognise rather than an unknown one. A DID is a direct number you can hand to a specific person or team, without needing a separate physical line for each of them.

How does the free trial work?

Every service has its own independent 7-day trial with trial credits included. Starting a trial on one service does not use up your trial on another. No card is required.

What is the account activation charge?

A one-time charge covering number provisioning, DLT and account setup on the service you buy. It is billed once per service, on your first purchase of it, and appears as a separate line on your GST invoice.

How do I pay?

Payments are processed by Razorpay — UPI, cards, net banking and wallets. CloudShope never sees or stores your card details. A GST invoice is issued automatically once payment is confirmed.

Is GST included in these prices?

No. Prices are exclusive of GST, which is added at checkout at the applicable rate and split as CGST + SGST or IGST based on your registered state.

How is Truecaller Verified charged?

It is not a monthly or yearly plan. You buy Truecaller credits, and a credit is deducted for each call that goes out on a verified number — nothing is charged while a number sits unused. Registering a number submits your business to Truecaller, who review it and decide; approval is not immediate and is not guaranteed. A verification stays live until its term ends, after which you renew it like any other purchase.

Try Bulk Voice Calls & DID | CloudShope free for 7 days

Every service has its own independent trial. No credit card required.

Start for free Contact sales