Every customer conversation, on one platform.
AUTOCIA brings calls, IVR, WhatsApp, SMS, email, AI agents and CRM together — so your team answers faster, follows up automatically and sees every conversation in one view.
- Set up in minutes
- Pay as you use
- Help when you need it
Every channel your customers use
- Voice
- IVR
- SMS
- AI Agents
- CRM
The platform
Everything you need to talk to customers
Use one service or all of them — they share one contact record, one team and one set of reports.
IVR & Missed Call
IVR Solutions & Missed Call Solutions
Hosted IVR with a no-code flow builder, multi-level keypad menus, text-to-speech and recorded prompts, working-hours and holiday routing, transfer to an agent or team, missed-call number capture, call recording, and a full log of who called and what happened.
ExploreVoice Calls & DID
Bulk Voice Calls & DID | CloudShope
Pre-recorded and text-to-speech voice broadcasts to mobile and landline numbers, sent from a reserved caller ID or DID. Schedule a campaign for a future date, transfer an interested listener to a live agent, and read the outcome of every number in the list.
ExploreDialer, CTC & Outbound
AutoDialer Software & Outbound Click to Call | CloudShope
An outbound dialer with predictive, progressive and preview modes, click-to-call from any contact record, agent availability and wrap-up tracking, and per-campaign reporting on connect rate, talk time and disposition.
ExploreCaller ID & Number Privacy
Truecaller Verified & Call Masking
Two separate ways to control what a phone number shows on a call: Truecaller Verified submits a number you already own to Truecaller so it displays your business name, and call masking routes a call through a proxy number so the two real numbers are never exposed to each other.
ExploreWhatsApp Business
WhatsApp Business API
An official WhatsApp Business API account, a shared inbox for your agents, template management, and campaign sending with per-message delivery status.
ExploreBulk messaging
Bulk SMS Service| Email Campaign Platform
DLT-compliant SMS and campaign email from the same account. Send to a segment or the whole list, schedule it, and read delivery and engagement per recipient.
ExploreAI Agents
AI Agent Solution Provider in India | CloudShope AI Agents
Natural-language handling on voice and chat, with live call summaries, configurable escalation, and every interaction written to the same customer record your team already uses.
ExploreSales & Lead Management
CloudShope Business CRM Tools
Workspace-based lead, deal and contact management with list and Kanban views, notes and activity timelines, collaborators, role-based permissions, custom fields and buttons, saved filters, and click-to-call with its own calling policy and queue.
ExploreMarketing Automation
Marketing Automation
A visual flow builder that drives WhatsApp, Email, SMS, Voice, IVR and CRM from one canvas. Steps are scheduled at signed offsets from an event, a journey can wait for the customer to reply, edits stay in draft until you publish, and every run is reported per step.
ExploreAI Chatbot
Web Chat Platform for Smart Customer Communication
A bot on your website that answers in about a second, handles unlimited visitors at once, speaks 190+ languages, and writes what it learns back to your CRM.
ExploreAnalyze
Reports
Ready-made reports across voice, WhatsApp, SMS and email: volume and outcomes by day, agent and campaign, answered against missed, handle time, and what each channel spent — filterable, and exportable to CSV.
ExploreAnalyze
Conversation Analytics
Transcription and analysis across calls and chats: what the conversation was about, how it ended, the sentiment on both sides, and the topics rising week on week — searchable by word, not just by date.
Explore
How it works
Live in an afternoon, not a quarter
No hardware, no long setup project. Sign up, pick what you need and start — AUTOCIA is there to help at every step.
Create your account- 1
Create your account
Sign up in a couple of minutes and verify your number and email.
- 2
Pick your services
Turn on calls, IVR, WhatsApp, SMS, automation or CRM — only what you need.
- 3
Start talking to customers
Every call, chat and message lands in one place, with reports on all of it.
Why AUTOCIA
A platform you can build your business on
Support that answers
A real team to help you set up, and to help when something needs attention.
Secure by default
Encrypted traffic, role-based access for your team, and audit-ready records.
Pay for what you use
Start small, add services as you grow — no long lock-ins.
Built to scale
From one number to thousands of conversations a day, on the same platform.
Pricing
Simple plans for every service
See what each service costs and pick only what your business needs.
Ready to bring every conversation together?
Create your AUTOCIA account today, or talk to us about what your business needs.