Use cases
Assisting businesses to create a better customer experience
AUTOCIA provides tailored solutions for every kind of business need, helping you grow sales with automation.
- 01Sales & Lead GenerationAutomate the sales and lead generation process on a unified communication platform to identify and nurture potential prospects.Explore
- 02Track Marketing ROILink every online and offline campaign to a virtual business number, then monitor and track what each one actually returned.Explore
- 03Customer Service & SupportCollate customer calls from scattered sources onto one platform, and track, record and analyze each one in real time.Explore
- 04Remote Work SolutionSet your team up to take business calls from anywhere, with the same routing, recording and reporting they had in the office.Explore
- 05Logistics & DeliveryKeep customers updated on every order, and let delivery teams reach them without either side exposing a phone number.Explore
- 06Automated Calls, Surveys & FeedbackRun surveys and collect feedback over automated calls, and keep every answer in one place.Explore
- 07Security & ComplianceRun an agile, encrypted communication workflow on a compliant platform, without adding infrastructure.Explore
- 08ERPCustom enterprise resource planning built around how your business actually runs — with two-way Tally integration and a connection to the tools you already use.Explore
- 09SIP & VoIP ServersRent dedicated physical servers for SIP termination, VoIP applications and call processing — configured to your traffic, on a flexible rental plan.Explore
Cloud solutions
Cloud solutions for every business need
AUTOCIA provides customised solutions for every business need.
- Inbound & Outbound Contact CenterCustomize IVR flow, integrate with leading CRMs and simplified APIs to cater to client needs better and manage teams efficiently on cloud.
- Virtual NumbersLocal and international numbers with universal CRM integration and smart call routing. Handle multiple calls and monitor in real-time and extract deep insights.
- Lead ManagementEfficient lead management of potential prospects with all call records and insights analytics reports with a streamlined tracking of telecallers.
- Call Number MaskingFacilitate a seamless connection of two on-call entities without the disclosure of phone numbers. Ensure trust & data security of your client and customer interactions.
- Automated Outbound CallEnable voice interaction recording with the caller without human intervention and allow businesses to place concurrent automated outbound call blasts to their target customers.
- Speech AnalyticsTranscribe all customer calls and extract valuable insights in real-time from multiple languages to understand every customer sentiment.
Industries
Built for your industry
Enhance customer experience & boost productivity
Start a free trial on any service, or tell us what you're trying to fix and we'll tell you what we'd do about it.