Industry
Travel & Tourism
Live by a “guests first” philosophy by integrating a robust communication platform.
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Overview
How CloudShope helps the travel and tourism industry
Extend world-class support to your valuable customers with cloud-based voice, messaging and video, AI-enabled speech analytics and chatbot solutions. Create a smart way for travellers to remember your constant support, across every channel they use to reach you, anytime and anywhere.
What you need
Needs we suffice for the travel and tourism industry
Offer streamlined interaction to your travellers and hotel guests anytime, anywhere, on a robust communication channel.
- 01Logistics & DeliverySecure your guests' journey via Call Masking and Speech Analytics on a reliable, automated cloud-based engagement platform customised to your business needs.
- 02Track Marketing ROIIntegrate a unified multi-channel platform to track and monitor by linking Missed Call Solution and virtual business numbers to your online and offline marketing campaigns.
- 03Customer Support & FeedbackWin every traveller's trust by delivering a refined customer experience and collecting feedback across video, speech analytics, chatbots and voicebots, automated calls and SMS.
- 04Sales and Lead GenerationSimplify the sales and lead generation process with Cloud Contact Center, Lead Management and Missed Call Solution to boost bookings with a targeted approach tailored to your requirements.
- 05Remote WorkingEmpowering efficiency with a smart remote work cloud communication technology and video platform to be available to your guests from anywhere anytime.
Products
Most popular use cases
What travel operators and hotels put in place first.
- Automated Voice CallReach a wider audience through our automated voice calls — booking confirmations, itinerary changes and check-in reminders, without an agent dialling each one.Explore
- Sales CRMConnect CloudShope with your CRM to increase rep productivity and personalise customer conversations.Explore
- Automated SMSSpread your tourism business through automated messages, reduce your costs and reach a wider audience at the same time.Explore
- Missed Call SolutionThe Missed Call solution allows the targeted audience to give a missed call on a particular number, which aids in lead acquisition.Explore
Other industries
- Advertising & MarketingAI-enabled, automated and intelligent cloud communication for mass reach and an improved work procedure.
- E-CommerceCapture high-value prospect intent, and keep every customer updated with personalised communication.
- Real EstateCapture high-value prospect intent. Keep customers updated with personalized communication.
- EducationKeep faculty, staff and students connected from anywhere, on any device, and automate large call volumes.
- HealthcareOptimise operations and deliver care by leveraging a cloud engagement platform.
- Banking & FinanceEnhance customer experience while ensuring regulatory compliances & improving overall ROI.
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