Industry
E-Commerce Sector
Capture high-value prospect intent, and keep every customer updated with personalised communication.
- 7-day free trial
- No credit card required
Overview
How CloudShope helps the e-commerce industry
Grow online sales by connecting multi-channel marketing campaigns to the business numbers you publish. Identify the leads worth chasing, keep buyers updated from checkout to doorstep, and make sure a customer calling your store never goes unanswered.
What you need
Needs we suffice for the e-commerce industry
Understand market trends and customer requirements to offer faster customer engagement.
- 01Logistics & DeliveryKeep buyers updated on every order and let delivery executives reach them without either side exposing a personal phone number, on a network built for real-time order communication.
- 02Track Marketing ROIIntegrate a unified multi-channel platform to track and monitor by linking Missed Call Solution and virtual business numbers to your online and offline marketing campaigns.
- 03Customer Support & FeedbackDeliver a refined customer experience across chatbots and voicebots, automated calls, SMS and speech analytics, and collect feedback on the order the customer just received.
- 04Sales and Lead GenerationSimplify the sales and lead generation process with Cloud Contact Center, Lead Management and Missed Call Solution to boost sales with a targeted approach tailored to your requirements.
- 05A Virtual PhoneThe modern shopping world needs tools that make customers feel looked after and keep things simple for the business — one virtual business number that routes every buyer to the right person.
- 06Remote WorkingEmpowering efficiency with a smart remote work cloud communication technology and video platform to be available to your customers from anywhere anytime.
Products
Most popular use cases
What online stores put in place first.
- Automated Voice CallReach a wider audience through our automated voice calls — order confirmations, delivery windows and offers, without an agent dialling each one.Explore
- Sales CRMConnect CloudShope with your CRM to increase rep productivity and personalise customer conversations.Explore
- Automated SMSSpread your business through automated messages, reduce your costs and reach a wider audience at the same time.Explore
- Missed Call SolutionThe Missed Call solution allows the targeted audience to give a missed call on a particular number, which aids in lead acquisition.Explore
Other industries
- Advertising & MarketingAI-enabled, automated and intelligent cloud communication for mass reach and an improved work procedure.
- Real EstateCapture high-value prospect intent. Keep customers updated with personalized communication.
- EducationKeep faculty, staff and students connected from anywhere, on any device, and automate large call volumes.
- HealthcareOptimise operations and deliver care by leveraging a cloud engagement platform.
- Travel & TourismLive by a “guests first” philosophy by integrating a robust communication platform.
- Banking & FinanceEnhance customer experience while ensuring regulatory compliances & improving overall ROI.
Try AUTOCIA free for 7 days
Start a free trial on any service, or tell us what you're trying to fix and we'll tell you what we'd do about it.