Industry
Healthcare & Hospitals
Optimise operations and deliver care by leveraging a cloud engagement platform.
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Overview
How CloudShope helps the hospital industry
Deliver simplified engagement services to your patients on CloudShope's cloud communication platform over instant voice, message and video calls, to serve them better. Ensure reduced patient wait times on highly personalised and secured interaction channels.
What you need
Needs we suffice for the hospital industry
Address every concern of your patients via smart engagement solutions to offer quick support.
- 01Helpline NumberCloudShope provides patients with helpline numbers to clear up any health-related issue they are facing, routed to the right department without a receptionist in between.
- 02Track Marketing ROIIntegrate a unified multi-channel platform to track and monitor by linking Missed Call Solution and virtual business numbers to your online and offline marketing campaigns.
- 03Video PlatformEmpower patients with the boon of a video conferencing platform, reaching them anywhere, anytime.
- 04Remote WorkingEmpowering efficiency with a smart remote work cloud communication technology and video platform to be available to your patients from anywhere anytime.
Products
Most popular use cases
What hospitals and clinics put in place first.
- Booking AppointmentsHealthcare has to run on schedule when it comes to appointments. Automated calls and reminders confirm, reschedule and follow up without a coordinator working the phone.Explore
- Online ConsultationToo busy to visit a doctor? Let a patient reach a consultant from wherever they are — one click connects the two without either side dialling the other.Explore
- Customer SupportWin every patient's trust by delivering a refined experience and collecting feedback across chatbots and voicebots, automated calls, SMS and speech analytics.Explore
Other industries
- Advertising & MarketingAI-enabled, automated and intelligent cloud communication for mass reach and an improved work procedure.
- E-CommerceCapture high-value prospect intent, and keep every customer updated with personalised communication.
- Real EstateCapture high-value prospect intent. Keep customers updated with personalized communication.
- EducationKeep faculty, staff and students connected from anywhere, on any device, and automate large call volumes.
- Travel & TourismLive by a “guests first” philosophy by integrating a robust communication platform.
- Banking & FinanceEnhance customer experience while ensuring regulatory compliances & improving overall ROI.
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