All use cases
Automated Calls, Surveys & Feedbacks
Extract surveys and feedback via automated phone calls placed to your customers and collate all vital information gathered from surveys for future improvement of services. Enable automated SMS & call blasts, reminders, follow-ups, etc on your system for ease of access and smooth functioning.
- 7-day free trial
- No credit card required
Benefits
Benefits for Automated Calls, Surveys & Feedbacks
Conduct cost-efficient surveys, take faster feedback and gauge customer opinions on a unified engagement platform.
- 01Reduce Cost via AutomationReduce cost by easily integrating the solution into the existing CRM to automate your workflow and services.
- 02Call Recording and SchedulingSchedule automated calls that record customer feedback with supreme clarity. Analyze recorded calls for future improvement in your services/products.
- 03Enhanced TransparencyGet real-time updates on automated calls, surveys and feedback received from your customers on a single digitized platform.
- 04Secure And ReliableTo ensure the confidentiality of your sales and leads data, our databases are highly secured and protected.
- 05Hassle-free ProcessCloudShope's cloud communication solutions are deployed on the cloud and leave you free of the hassle of hardware installation.
- 06Customized QuestionsOur automated call survey system is enriched with precise and customized questions to ensure customer happiness.
Other use cases
- Sales & Lead GenerationAutomate the sales and lead generation process on a unified communication platform to identify and nurture potential prospects.
- Track Marketing ROILink every online and offline campaign to a virtual business number, then monitor and track what each one actually returned.
- Customer Service & SupportCollate customer calls from scattered sources onto one platform, and track, record and analyze each one in real time.
- Remote Work SolutionSet your team up to take business calls from anywhere, with the same routing, recording and reporting they had in the office.
- Logistics & DeliveryKeep customers updated on every order, and let delivery teams reach them without either side exposing a phone number.
- Security & ComplianceRun an agile, encrypted communication workflow on a compliant platform, without adding infrastructure.
- ERPCustom enterprise resource planning built around how your business actually runs — with two-way Tally integration and a connection to the tools you already use.
- SIP & VoIP ServersRent dedicated physical servers for SIP termination, VoIP applications and call processing — configured to your traffic, on a flexible rental plan.
Ready to put automated calls, surveys & feedback on AUTOCIA?
Start a free trial on any service, or tell us what you're trying to fix and we'll tell you what we'd do about it.